Paul Moak Subaru FAQs
Paul Moak Subaru has proudly served drivers near Jackson, Ridgeland, and Pearl, Mississippi, since 2001. Over the years, our team has helped Subaru grow locally by delivering attentive service, dependable vehicles, and meaningful community involvement.
Below, you’ll find answers to common questions about our dealership, inventory, service, and the Subaru brand.
New & Used Subaru Inventory Jackson MS
What perks come with buying a new Subaru at Paul Moak?
Every new Subaru for sale sold at our dealership near Jackson, MS, comes loaded with Paul's Perks: our signature bundle of owner benefits:
- Free Maintenance: 1 years or 12,000 miles of scheduled maintenance included with every new Subaru sold.
- Free Roadside Assistance: Help on the road when it counts. Exclusions may apply; see dealer for details.
- Free Delivery: We deliver new vehicles anywhere in Mississippi at no additional charge after purchase.
What is the Peace of Mind Program for pre-owned vehicles?
Paul Moak holds pre-owned vehicles to a higher standard, and the Peace of Mind Program backs that up with real commitments:
- Three-Day Return, Zero Questions Asked: Changed your mind? Bring the vehicle back within three days for a full refund.
- Thirty-Day Exchange: Return your vehicle within 30 days and receive the full purchase price toward any other Paul Moak vehicle.
- 3-Month / 3,000-Mile Powertrain Warranty: Engine and transmission coverage is included with every qualified pre-owned purchase.
Can your dealership help me find a specific vehicle if it is not currently in stock?
Absolutely. Give our customer care team a call at 601-352-2700 for a fast, friendly conversation. We are standing by to assist you! Another helpful feature is the Find My Car form to let the team know exactly what you're after — model, features, condition, color, the works. Once a matching vehicle arrives in inventory, a specialist will reach out directly. Think of it as having a personal car scout on your side.
Can I schedule a test drive online?
Yes. Our online form takes just a moment to complete. After submitting, a specialist connects with you to confirm timing and next steps.
Subaru Financing Jackson MS
Can I apply for financing pre-approval online?
Yes. You can complete our secure online finance application to request pre-approval before visiting us in person. This helps streamline your experience, gives you a clearer view of available loan or lease options, and allows our finance team to prepare personalized solutions ahead of time.
What is the Subaru Trade Up Advantage Program?
The Subaru Trade Up Advantage Program makes moving into a new Subaru more attainable than many people expect. When the time is right for an upgrade, eligible owners receive a personalized offer, the flexibility to customize that offer to their exact preferences, and a new vehicle warranty plus reduced maintenance costs going forward.
What is the Subaru Guaranteed Trade-In Program (GTP)?
The Subaru Guaranteed Trade-In Program (GTP) is built on a simple premise: Subaru vehicles hold their value, and owners should benefit from that. The program ensures Subaru owners consistently receive the highest possible trade-in value for their vehicle when the time comes to make a move.
Can I estimate my trade-in value and monthly payment online?
Yes! The Value Your Trade tool generates an estimate based on the specific features and condition of your current vehicle.
Can I estimate my monthly Subaru payment online?
The Payment Calculator lets you run monthly payment scenarios so there are zero surprises when it is time to sign.
Can I buy a Subaru entirely online?
Yes! Browse available vehicles online by model, trim, and key features, updated live. All available savings are visible through the payment calculator. The price shown online is the price paid. Complete the purchase 100% online and via email and arrange home delivery, or finish at our dealership. The choice belongs entirely to you.
Do you offer financing for recent college graduates?
Absolutely. The College Grad Program is designed for recent and soon-to-be graduates, even those with limited credit history. Qualified applicants can finance or lease a new Subaru and are automatically eligible for any current special lease or retail offers.
Are there special pricing programs for military members and veterans?
Yes. The Subaru VIP Military Program extends to active duty personnel, reservists, all military retirees, and veterans within 24 months of separation. Eligible participants may receive exclusive pricing off the purchase or lease of a new Subaru vehicle. It is one of the ways Subaru and Paul Moak say thank you to those who serve.
Certified Pre-Owned Subaru Jackson MS
What qualifies a vehicle as a certified pre-owned (CPO) Subaru?
Every Subaru CPO vehicle must pass a thorough 152-point inspection and meet strict age and mileage standards.
What warranty coverage does a CPO Subaru include?
Every CPO Subaru is backed by a 7-year / 100,000-mile powertrain warranty. That level of coverage goes a long way toward making a pre-owned Subaru feel like a brand-new decision.
Does a CPO Subaru include roadside assistance?
Yes. Each CPO Subaru comes with 24/7 roadside assistance, so help is always available, day or night, wherever the road leads.
Is a CPO Subaru worth the investment compared to a standard used vehicle?
CPO Subarus combine verified history, warranty coverage, and roadside assistance into a single, confident purchase. For buyers who want the value of a pre-owned price with the assurance of factory-backed protections, a Subaru CPO delivers a strong return on that decision.
Service and Parts Jackson MS
Are the technicians at your Jackson Subaru service center factory-trained?
Yes. Our technicians, service advisors, and parts specialists have all earned certification through advanced Subaru technical training. The team has exclusive access to factory technical support and specialized diagnostic tools engineered for Subaru vehicles specifically. Paul Moak Subaru is the exclusive Subaru service department in the state. No one in Mississippi is certified and trained for Subaru vehicles like the team at Paul Moak in Jackson.
Do your Jackson Subaru technicians use genuine parts?
Absolutely. When replacement parts are needed, we install genuine Subaru parts engineered to the exact specifications of your vehicle. The right part, the right fit, and the right performance are standard practice here.
Are multi-point inspections included with service visits?
Every service visit includes a complimentary, in-depth multi-point inspection covering tires, brakes, fluids, and all key systems. Technicians walk through the color-coded inspection form with each customer so the vehicle's full condition is clearly understood. Knowing is always better than guessing.
Do you offer express service for quick maintenance?
Subaru Express Service is available for oil changes, tire rotations, and other minor maintenance with zero advance scheduling required. Just stop in and the factory-trained team gets the job done quickly.
What amenities are available while waiting for service?
Our on-site service lounge is set up for comfortable and productive waiting. Guests have access to fresh hot coffee, bottled water, snacks, complimentary Wi-Fi, a device charging station, and newspapers. Book an appointment online!
General Dealership
Who is Paul Moak Subaru?
Paul Moak Subaru is Jackson, Mississippi's home for everything Subaru. Part of the Paul Moak Automotive family, our dealership operates on a vision of excellence in every customer and team relationship.
When was your Jackson Subaru dealership opened?
Paul Moak Subaru has been around since 2001. In a region where the Subaru brand once flew under the radar, our team worked steadily to change that.
Where is your Subaru dealership located?
Paul Moak Subaru is conveniently located to serve drivers throughout central Mississippi. Coming in for a test drive, a service appointment, or a financing conversation, the dealership is an easy trip on the I-55 to Jackson, MS.
What awards has your business received?
Paul Moak Subaru is a 2025 Love Promise Customer and Community Commitment Award Recipient and has earned this recognition every year since 2016. The award goes to a select group of Subaru dealerships that achieve and consistently maintain an extensive set of standards established by Subaru of America.
In 2025, Paul Moak Subaru was named a Top 20 Love Promise Retailer by Subaru of America. This designation puts us in the top 3% of Subaru dealers across the country for our customer and community commitment!
Is your Jackson MS dealership involved in the local community?
Community involvement is built into the DNA at Paul Moak Subaru. Our dealership is an active participant in the Subaru Love Promise initiative and runs six annual community programs. Nationally, the Subaru Share the Love® Event has raised over $94 million for hometown and national charities.
Locally Paul Moak Subaru hosts six Love Promise activations each year:
- Subaru Loves to Help: January. 130 coat donations to kids through Stewpot Community Services.
- Subaru Loves the Earth: March. 100 tree giveaways to customers and neighbors through the community. In partnership with The Arbor Day Foundation.
- Subaru Loves to Care: June. 100 blanket and patient kits donated to pediatric cancer patients at Children’s of Mississippi pediatric hospital.
- Subaru Loves Learning: August. $3,000 annual donation in six $500 teacher grants to our adopted school North Jackson Elementary. 5-year total of $15,000 reached in 2026!
- Subaru Loves Pets: October. $4,000 grant to Community Animal Rescue and Adoption (CARA) pet shelter through ASPCA. $2,000 in-kind donations of new parent kits to CARA, and host a pet adoption event. Over the past 15 years Paul Moak has donated over $35,000 to CARA in financial and in-kind donations.
- Subaru Share the Love® Event: December. Since 2013 Paul Moak Subaru has selected Friends of Children’s Hospital as our Share the Love Event hometown charity resulting in over $190,000 donated to the charity.
Subaru Service and Parts Jackson MS
Are Subarus known for long-term reliability?
Subaru consistently ranks among the most dependable vehicles on the market. In fact, 97% of all Subaru vehicles sold in the last 10 years are still on the road today.
What is Subaru Symmetrical All-Wheel Drive?
Subaru Symmetrical All-Wheel Drive (AWD) is standard on nearly every vehicle in the Subaru lineup. This drivetrain is engineered for balanced performance, reliability, and year-round traction.
Which Subaru model is best for families?
The Subaru Ascent is purpose-built for families. Three rows of seating and generous cargo space make it a natural choice for households that need room for everyone and everything that comes along with them.
Which Subaru model gets the best fuel efficiency?
The Subaru Impreza leads the lineup in fuel efficiency, making it a smart choice for commuters and everyday drivers watching their MPG.
What is EyeSight Driver Assist Technology, and how does it work?
EyeSight Driver Assist Technology is the result of years of Subaru safety engineering, and with over one million EyeSight-equipped vehicles sold, it has proven its real-world value. EyeSight monitors traffic movement, optimizes cruise control, and alerts drivers when drifting outside a lane. In critical moments, it applies the brakes independently.
Are there electric Subaru vehicles?
Yes, the Subaru Solterra! The name Solterra combines the Latin words for "Sun" and "Earth," a tribute to Subaru's commitment to delivering traditional SUV capability in an environmentally responsible package. As Subaru's fully electric offering, the Solterra signals clearly where the brand is headed.
Subaru is significantly expanding its electric vehicle lineup, aiming to launch three new all-electric SUVs alongside an updated Solterra. Key future models include the 2026 Subaru Uncharted (a compact crossover), the 2026 Subaru Trailseeker (a rugged SUV), and a 7-seat electric SUV as part of a seven-model EV lineup planned by 2029.
